With over a decade of experience in the ITES industry, we have developed customised delivery models for process oriented needs. In today’s digitally disrupted market, where traditional revenue sources are becoming more elusive, sustainable growth requires a new operating model one that’s anchored around the customer and driven by intelligence to deliver exceptional experiences and outcomes.

With our agile business processes and innovations, we anticipate the future of applied technology, predict tomorrow’s trends to keep our clients at the summit in an ever-changing marketplace. Leading with architecture and design, our next-gen solutions enable enterprises to accelerate on their digital transformation journey.

IT/IT Enabled Services

Service

Description

Level 1 Technical Support

for technology products, consumer electronics and software.

I. Setup, installation and Configuration support.

II. Troubleshooting and fixing issues.

III. Network setup and configuration management for ip

interface devices.

Order Processing/Order Management

I. Order queue management

II. Logistics processing

III. Order Communication

Customer Management and Contact Center

I. End to end customer management solutions through phone, email, chat and social media

II. Inbound-outbound blended solution, with enterprise standard features.

Virtual IT Helpdesk

I. PC troubleshooting and fixing, virus removal, package

installation, software updates.

Administrative Support

I. Virtual Assistant

II. Data Management

III. Online Presence Management

Software Development

I. Web Applications

II. Mobile Apps

III. Windows and OSX Applications